iPPOS
Clienteling
Turn Customer Data Into Personalized Retail Experiences
Give every sales associate a 360° view of the customer — from purchase history and preferences to loyalty and interactions — and turn every store visit into a more personalized shopping experience.
Mobile CRM
Mobile technology for collecting and managing customer data in-store easily.
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GDPR consent form
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Product recommendation
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Fully customized on your needs
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Available on iPad & iPhone
Omnichannel
Connect customer interactions across psysical stores and digital channels.
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Loyalty schemes
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Purchase history
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Customer’s preferences
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Inventory management
Dashboards and Insights
Comprehensive and tailored reporting, perfectly aligned with your unique requirements.
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150+ pre-made retail reports
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State-of-the-art graphics
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RFMS logic
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Mobile dashboards
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Target deviation analysis
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Custom period sales tracking
Campaign Management
Easy and ad-hoc creation of customer segments based on automatic or manual rules in order to achieve personalized phone communication.
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Tailor-made campaigns
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Individualized follow-ups
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Smart customer segmentation
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Timely customer triggers
Digital Agenda
Tool for managing appointments and to-do lists seamlessly.
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Shared store calendar
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Contact lists
Built for Every Retail Environment
- Single-Brand Stores
Give your teams a complete view of every customer and personalize every interaction. - Multi-Brand Retail
Connect customer information and experiences across brands, stores and touchpoints. - Department Stores
Enable personalized service across multiple brands, corners inside departments and customer journeys. - Travel Retail
Support customer engagement across high-traffic, international retail environments.
Grow your business today
Request your mobile solutions today
Receive a demo from our product specialists who can assist you in creating your custom solution.
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Testimonials
"Congratulations to the iPPOS team for a job well done. I am happy to say we finally selected Free Futuresoft to cooperate. They have worked closely with us throughout the initial set up and rollout process, staying on task, on target, and on budget. I also appreciate their quick and courteous responses. I highly recommend their services!"
Sotirios Stamou, IT Manager L’oreal Hellas
Know your customers by name
Customer profile tool that ensures GDPR compliance. Full profile capturing with contact information, personal preferences and digital consent trace with opt in/opt out timestamps.
Detailed insights into each customer's buying behavior, purchase history, communication, and product preferences.
Digital agenda. Access to a shared store calendar with all the appointments, staff to do lists and automated contact lists for interaction with the customers.
Utilize product recommendation engine and detailed insights into customer behavior to provide tailored suggestions based on past purchases and preferences.
Custom reports are available for detailed view of the store progress, selecting by a wide variety of product, customer, date criteria. Ability to export data to .pdf or .csv
Keep your customers coming back
Leverage the #1 mobile loyalty program for retail on iPad. Utilize advanced segmentation to identify and reward your loyal customers, offering personalized incentives that drive repeat visits and boost customer satisfaction.
iPPOS Footprint
iPPOS prides itself on being able to connect with customers all over the world. With a presence in 30 different languages, iPPOS ensures that its users have a seamless experience, no matter what culture they come from. This extensive translation efforts shows iPPOS' dedication to reaching and assisting customers from all corners of the globe.
By offering our services in multiple languages, iPPOS is able to break down language barriers and allow customers to easily navigate and utilize their platform. This not only improves user experience, but also reflects iPPOS' commitment to inclusivity and diversity.
IPPOS is trusted and utilized by businesses in various regions around the globe. We have a strong presence in EMEA, APAC & AMERICA.
Become a part of a vast community of individuals from 50+ different countries by joining iPPOS. This powerful platform has had a profound impact on businesses across the globe, providing them with the tools to improve customer interactions, boost sales, and achieve success on a global level.
Our revolutionary solutions have been successfully adopted by over 4800 users, providing a seamless platform for large-scale companies to enhance their clienteling processes. By utilizing our software, these businesses have been able to optimize their customer interactions, resulting in increased customer satisfaction and impressive outcomes.
Use Cases
Guests can choose how they shop, in-store, online, or through appointments. By offering more ways to connect, associates can send makeup and skincare product recommendations to customers with links to purchase via text, email, or chat. With virtual appointments, customers can book time, shop with a make-up artist, and get full-service consulting on applications.
With iPPOS, retailers can transform the in-store shopping experience through mobile retail technology designed for fast-moving sportswear, footwear, and activewear environments. From helping customers find the right size and style to completing purchases faster, iPPOS drives Loyalty and helps keeping customers focused on finding the gear they love.
Frequently Asked Questions
iPPOS Clienteling is a mobile CRM solution that gives sales associates instant access to a 360° Customer Profile, including purchase history, preferences, loyalty information and customer interactions, enabling them to deliver more personalized service and create targeted sales opportunities.
iPPOS Clienteling can be used across department stores and retail corners, multi-brand retail environments, boutique stores and pop-up stores, enabling sales associates to manage customer interactions and sales directly from an iPad.
Yes. iPPOS Clienteling works alongside a retailer’s existing systems, leveraging data from ERP and e-commerce to create a unified customer view, without requiring the replacement of the existing ERP.
Yes. iPPOS Clienteling supports GDPR-compliant customer data management, including the recording and management of customer communication consents, digital signature through iPad with opt-in/opt-out status and corresponding timestamps.
Yes. iPPOS Clienteling can be deployed and operated either on Cloud or On-Premise Servers, providing flexibility and working in harmony with each organization’s existing IT infrastructure, security requirements and preferred system architecture.